Terms and Conditions
Last updated:
These Terms of Service ("Terms") govern your access to and use of Remargen (the "Service"), operated by Zala S.A., an Argentine corporation with registered address at Terrero 319 7C, Buenos Aires (CABA), Argentina 1406 ("Zala", "we", "us", or "our").
By accessing or using Remargen—including our website https://www.remargen.com and our official WhatsApp Business bot—you agree to be bound by these Terms and by our Privacy Policy (collectively, the "Agreement").
If you do not agree, please do not use the Service.
1. Overview of the Service
Remargen is a Software-as-a-Service (SaaS) platform powered by artificial intelligence. It allows small retailers (such as convenience stores or hardware shops) to scan supplier invoices through WhatsApp and automatically calculate public selling prices by applying configurable profit margins.
The Service currently enables users to:
- Upload or send supplier invoices via WhatsApp;
- Extract product and pricing data through AI-based recognition;
- Set and adjust product categories and margins;
- Review previous calculations and price histories.
We may expand, modify, or discontinue features at any time.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts under applicable law.
By using Remargen on behalf of a company or organization, you represent that you have authority to bind that entity to this Agreement.
3. Account Registration
To access certain features, you may need to register via WhatsApp or our web interface. You agree to provide accurate, current, and complete information and to keep it updated.
Each account is personal and non-transferable. You are responsible for maintaining the confidentiality of any authentication credentials and for all activity under your account.
4. Free Tier and Subscription Plans
Free Tier: You may scan up to five (5) invoices at no cost to evaluate the Service.
Paid Plans: After the free quota, you must subscribe to a monthly plan that includes a set number of scans. Plan details, pricing, and payment methods are displayed on our website or within the WhatsApp interface.
All prices are shown in U.S. Dollars (USD) and exclude applicable taxes unless stated otherwise. Subscriptions automatically renew each billing cycle unless canceled before renewal.
Payments are non-refundable except where required by law or expressly stated otherwise.
5. Acceptable Use and User Responsibilities
You agree to use Remargen only for lawful purposes and in accordance with these Terms. You must not:
- Upload invoices or data that you are not authorized to share;
- Attempt to access systems or data without authorization;
- Interfere with or disrupt the Service or its networks;
- Reverse-engineer, decompile, or otherwise derive source code;
- Use the Service to violate any applicable law or third-party rights.
You retain ownership of the invoices and data you provide. By submitting them, you grant Zala a limited, non-exclusive, worldwide license to process and analyze that data solely for providing the Service.
6. AI Processing Disclaimer
Remargen uses optical-character-recognition and artificial-intelligence models to interpret invoices and compute suggested prices. Results are automated estimates and may contain errors.
They are provided for informational purposes only and do not constitute accounting, financial, or legal advice. You are solely responsible for verifying and applying any price suggestions.
7. Data Transfers and Privacy
By using the Service, you acknowledge and consent that your information may be transferred to and processed in Argentina and other jurisdictions where privacy laws may differ from those in your country.
Zala complies with reasonable technical and organizational safeguards to protect your data. Details are provided in our Privacy Policy.
8. Service Availability
We strive to keep the Service available, but we do not guarantee continuous, uninterrupted, or error-free operation. Maintenance, upgrades, or external factors (e.g., WhatsApp outages) may affect availability.
9. Intellectual Property
All trademarks, logos, software code, and content within Remargen are the exclusive property of Zala S.A. or its licensors. Use of our intellectual property requires prior written consent.
You may not copy, modify, distribute, or create derivative works based on Remargen, except as permitted by law.
10. Termination
You may cancel your account or subscription at any time. Zala may suspend or terminate your access if you breach these Terms or if required by law.
Upon termination, your right to use the Service ceases immediately. We may retain certain information as necessary to comply with legal obligations.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZALA S.A. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE ERROR-FREE OR SECURE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ZALA S.A. AND ITS DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY) ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE.
OUR AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF (I) US$100 OR (II) THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT.
13. Indemnification
You agree to indemnify and hold harmless Zala S.A., its affiliates, and personnel from any claim, loss, or expense (including reasonable attorney's fees) arising from your misuse of the Service or violation of these Terms.
14. Governing Law and Arbitration
These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Los Angeles County, California, in English.
Class Action Waiver: You and Zala agree that any proceedings shall be conducted solely on an individual basis, and neither party shall participate as a plaintiff or class member in any purported class or representative action.
If arbitration is found unenforceable for a particular claim, the parties agree to submit to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
15. DMCA Notice and Copyright Complaints
If you believe material on our Service infringes your copyright, please send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to:
Email: [email protected]
Your notice must include the information required by the DMCA for takedown requests.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the revised version with a new "Last Updated" date.
Continued use of the Service after the changes become effective constitutes acceptance of the revised Terms.
17. Contact Information
Zala S.A. (Remargen)
Terrero 319 7C, Flores, CABA, Argentina 1406
Email: [email protected]
Website: https://www.remargen.com